For new service providers
Merchant activation form
Activate your Thoroughbred Payments merchant account in two steps: complete and sign the application, then email us your supporting documents.
How activation works
Have your business details and documents ready before you begin.
Complete and sign the application
Fill in the Thoroughbred Payments merchant activation form and sign it online. Go to the application.
Send your supporting documents
Proof of bank account ownership, photo ID for the beneficial owner and, if you have it, your company logo. See what you need.
Complete the application
Complete the application below, then provide your supporting documentation in step 2. The form is hosted securely by Adobe Acrobat Sign.
Provide supporting documentation
Please send us the following files.
- Required
Proof of bank account ownership
A bank statement (not an internet banking screen statement), or a letter from your bank signed by a bank representative. Either must include your business name and address.
- Required
Photo ID for the beneficial owner
A clear, coloured scan or copy of the beneficial owner’s driver licence (front and back) or passport.
- Can be sent later
Your company logo
In JPEG or GIF format, for use on your payment page. You can provide this at a later date.
Send us your documents
Email clear scans or photos of the files above to info@thoroughbredpayments.com.au. Include your full name, your business name and the email address you used on the application, so we can match your documents to it. Your details are handled under our Privacy Policy.
- Attach your proof of bank account ownership.
- Attach your passport or driver licence (front and back).
- Attach your company logo (JPEG or GIF), or send it later.
Prefer to talk it through? Our support team is available Monday to Friday, 9am to 5pm Sydney time.
Need help with your activation?
Send us a message and our Sydney team will help you through it, Monday to Friday, 9am to 5pm Sydney time.