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Getting started
What Thoroughbred Payments is, who it's for and how it fits with your racing software.
Thoroughbred Payments is a payment platform for the racing and equine industries. Service providers such as trainers, stud and agistment farms, bloodstock sales companies, syndicators, vets, horse transport and bloodstock agents use it to receive payments, and their owners and clients use it to pay them.
Link to this answerYes. Thoroughbred Payments works alongside racing software such as Prism and Ardex, so you keep your accounts where they are and owners get simple ways to pay. Call (02) 9556 7570, Monday to Friday, 9am to 5pm Sydney time.
Link to this answerYes. Zenith Payments owns Thoroughbred Payments and is PCI compliant to the highest standard whilst using the latest encryption technology. Thoroughbred Payments is a ZenPay brand, powered by the PCI DSS compliant ZenPay platform.
Link to this answerPaying your provider
For owners and clients paying a trainer, stud, vet or other provider.
Log in as a customer to see your accounts in one place, then pay by card or bank account. You can also set up automated payments so future accounts are paid on schedule.
Link to this answerCredit card, debit card and bank account payments are all accepted, 24/7, on any device.
Link to this answerBoth are automated payment options. Once set up, your accounts are paid automatically on schedule, so you do not need to remember each payment and your provider does not need to chase it.
Link to this answerYes. One-off payments can be made through WebPay.
Link to this answerYes. Payment confirmations are provided, so both you and your provider have a clear record of each payment.
Link to this answerYes - in addition to Credit/Debit Card payments, Bank account payments can also be made to merchants set up with Thoroughbred Payments. All payment methods available will be displayed on your online registration form when you set up your fee payments.
Link to this answerOnly if you selected ‘AutoPay’, Thoroughbred Payments will automatically pay your fees when they’re due. If your merchant is setup with Direct Debit, the merchant will deduct the payments on a regular basis and you will also have the option to receive a payment confirmation by SMS or email.
Link to this answerYes. If you aren’t the only one paying your payments it is possible to split them. Each person will need to register with Thoroughbred Payments. When payments are sent to the nominated merchant, they will be able to see that multiple payments have been made and by whom.
Link to this answerYes, your login details will be sent to you via email as soon as your payments are set-up. Register as a customer or log in.
Link to this answerFor service providers
For trainers, studs, vets and suppliers receiving payments.
Yes. Service providers can process a card payment at any time in the secure online portal, and clients can pay one-off accounts online through WebPay.
Link to this answerThoroughbred Payments will process Visa and Mastercard payments on the next business day; American Express is 2 days settlement. Bank account via Direct Debit is a 3-day settlement. For settlement details specific to your business, call our team on (02) 9556 7570.
Link to this answerThere are no set up or contract fees; we charge processing fees only. Card costs are changing with the RBA’s card payment reforms, so talk to our team for current processing costs for your business.
Link to this answerNo, there is no change to anything you are doing now however you will now be able to accept Credit Card Payments and Direct Debit Payments.
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Try another word, or ask our team directly. We're happy to help.
Call (02) 9556 7570Still have a question?
Send our team a message and we will get back to you, or call us Monday to Friday, 9am to 5pm Sydney time.